Which of the following would be included on a remittance advice or explanation of benefits?

The inclusion of total charges for a patient's account on a remittance advice or explanation of benefits is essential because this document serves as an itemized statement outlining the payments made for healthcare services. It provides transparency regarding the financial transactions related to the patient's care, detailing the total billed amount, the payments made by the insurer, and any remaining balance owed by the patient. This information is crucial for both the healthcare provider and the patient to understand the financial aspects of the services rendered.

In contrast, while details such as the patient’s medical history, contact information for the insurance company, and the physician's qualifications are essential in the broader context of patient care and insurance claims, they are not typically included in a remittance advice or explanation of benefits. These documents focus primarily on the charges, payments, adjustments, and amounts owed, rather than medical history or provider qualifications.